Relaxed skiing holiday in the best location
Here you will find concise answers to frequently asked questions about your stay at Hotel Angela. For personal concerns or special requests, we are happy to assist you directly.
Can I ski all the way to the hotel?
Yes. Hotel Angela is located right at the West valley exit in Ischgl. When there is sufficient snow cover, you can ski right to the door at the end of your day on the slopes.
Is there an electric vehicle charging station at the hotel?
Yes. A paid electric vehicle charging station is located right by the hotel. Please let us know before your arrival if you would like to use it.
Is the hotel entrance step-free and accessible?
There are two steps at the regular hotel entrance. Step-free access is possible via the garage.
Where is Hotel Angela located and how far is it from the Silvretta cable car?
Hotel Angela is quietly located on the western edge of Ischgl, directly by the West ski lift exit. The Silvretta cable car and the village centre are just a 6- to 8-minute walk away.
IS THERE PARKING AT THE HOTEL?
Yes, parking spaces or garage spaces are available for house guests. These are allocated subject to availability. Please let us know your requirements when booking if possible.
Are all floors accessible by lift?
Yes. From the reception, you can reach all floors by lift.
Are there accessible rooms?
Our rooms have limited accessibility features. Please let us know your specific requirements before booking so we can check for a suitable option for you.
Are there baby cots at Hotel Angela?
Yes. Baby cots are available on request and cost from £25.00 per night. Please reserve the baby cot when making your booking.
Are there high chairs?
Yes. High chairs are available and provided free of charge.
Are rollaway beds available?
No. There are no additional rollaway beds. The 3-bed room already comes with a double bed and a permanently built-in third bed with a mattress.
Which rooms and accommodation options are available at Hotel Angela?
Available are single, double, twin and triple rooms, family rooms, the Angela Suite and a holiday apartment. The suitable occupancy and equipment can be found under the respective room categories.
When are check-in and check-out possible?
Your room is usually available from 2:00 pm on the day of arrival. On the day of departure, we kindly ask you to vacate the room by 10:00 am. If you are arriving at a different time, please let us know in advance.
Is an early check-in possible?
Partly yes. An early check-in is possible subject to availability and for an additional charge, and must be confirmed in person by the hotel in advance.
Is a late check-out possible?
Partly yes. Late check-out is also subject to availability, incurs a charge and is only confirmed after hotel approval.
Can I leave my luggage at the hotel before check-in or after check-out?
Yes. Depending on availability, you can store your luggage free of charge in the luggage room. Please arrange the desired storage briefly with our team.
Is Hotel Angela also open in summer?
The Hotel Angela is closed during the summer.
Is breakfast included in the room rate?
Yes, the extensive breakfast buffet is included with a room booking. You can enjoy breakfast daily from 07:30 to 10:00 with regional products and a varied selection.
Are there gluten-free or lactose-free options?
Yes. Gluten-free and lactose-free requests can be accommodated if arranged in advance. Please inform us when making the booking.
Are there vegetarian and vegan breakfast options?
Yes. We are also happy to accommodate vegetarian and vegan requests if notified in advance.
Can severe allergies be accommodated?
Please let us know about any severe allergies before your arrival. We will prepare as best we can, but we cannot guarantee a completely allergen-free preparation environment or the complete exclusion of cross-contamination.
What facilities does the wellness area offer and when is it open?
The Angela relaxation area invites you to unwind with a variety of saunas, steam baths, infrared cabin, experience shower, recliners, fireplace and refreshment bar. In winter, it is open daily from 4:00 pm to 8:00 pm.
Is the ski pass included in the room price?
In a standard room booking, the lift pass is not automatically included. Only explicitly marked packages include a VIP lift pass.
Which ski pass can I buy at Hotel Angela?
At our reception, you will receive the VIP lift pass.
How can I pay for the VIP skip pass?
The VIP skip pass is payable exclusively in cash at reception.
When will I receive the ski pass?
The VIP pass is usually handed out immediately upon purchase. Purchases can be made during reception opening hours.
Where can I get the Silvretta ski pass for the entire region?
The Silvretta ski pass is not sold at the hotel. You can collect it directly at the lift ticket office.
For which ski area is the VIP ski pass valid?
The VIP ski pass is valid in the Silvretta Arena Ischgl/Samnaun with 46 ski lifts and cable cars. The requirement is a valid guest card from Ischgl or Mathon.
What cancellation policy applies to my booking?
The cancellation policy applicable to your stay will be indicated in the offer and your booking confirmation. Please check these documents; if you have any questions, we will be happy to assist you personally.
When is the discount available at Silvretta Therme?
During the periods START (26.11. to 18.12.2026) and FIRN (03.04. to 02.05.2027), you will receive a 20 percent discount on the Therme entrance fee if you have purchased a ski pass for four days or more in Ischgl/Samnaun or in the official online shop. The discount will be applied directly at the Silvretta Therme ticket office.